Privacy Policy

Updated May 20206

The Field Guide LLC (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, purchase our products, or interact with us (collectively, the “Services”). By using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect information in the following ways:

1. Information You Provide Directly

  • Contact details: name, email, billing/shipping address.

  • Order details: product purchased, payment method (handled securely by third-party processors), and related information.

  • Custom itinerary details: your travel preferences and requests when you use our itinerary services.

  • Any information you share with us via email or our website forms.

2. Automatically Collected Information

When you visit our website, we automatically collect certain information, which may include:

  • Your IP address, browser type, device type, and operating system.

  • Pages you visit, how you navigate our site, and how long you stay.

  • This may be collected using cookies, pixels, and similar technologies (see “Cookies Policy” below).

3. Information from Third Parties

We may receive information from:

  • Our payment processors, to confirm payment status.

How We Use Your Information

We use the information we collect to:

  • Fulfill services you request.

  • Respond to your messages and provide customer support.

  • Improve our website, products, and services.

Cookies & Tracking Technologies

We use cookies and similar tracking tools to:

  • Make our site work properly (essential cookies).

  • Understand how visitors use our site (analytics cookies).

  • Show you relevant ads based on your browsing history (advertising cookies, including Meta Pixel).

When you first visit The Field Guide, you’ll see a cookie banner that lets you accept or decline optional cookies. You can change your preferences at any time using our Manage Cookies settings.

How We Share Your Information

The Field Guide respects your privacy and does not sell, rent, or share your personal information with third parties, except as necessary to:

  • Process payments (via secure third-party providers).

  • Comply with legal requirements (court orders, subpoenas, etc.).

We do not sell your personal information.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access or request a copy of your personal information.

  • Request corrections or deletion.

  • Opt out of marketing communications and targeted advertising.

  • Manage cookies and tracking preferences.

To exercise these rights, email us at hello@fieldguide.travel

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the Internet is completely secure, and we cannot guarantee the absolute security of your information.

Children’s Privacy

The Field Guide is designed for adult travelers only, We do not knowingly collect personal information from anyone under the age of 13 in the United States, or under the age required for digital consent in their country of residence (typically between 13 and 16 in the EU and UK).  In compliance with privacy standards like COPPA (Children’s Online Privacy Protection Act), if we ever become aware that such information has been collected, we’ll delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. The updated version will always be posted here with a revised “Last updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
hello@fieldguide.travel